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Ask the Help Desk

Do you have a question that isn't addressed here or on the DrupalCon FAQs page? Ask the Help Desk! We’ll be updating this page with frequently asked questions from conference attendees.

How can I get a copy of my order as a Tax Invoice?

We are working with our themer to get an invoice which includes "Tax Invoice" on the print version, which should be ready soon. Please watch @drupalcon for the announcement when this is live.

Does a DrupalCon ticket include GST?

A DrupalCon Sydney registration does not include GST.

Can I sell back my ticket to people on the waitlist?

Yes! Contact our Help Desk with your order # and we'll do our best to match you up with someone on the waitlist.

How does the waitlist work?

Sign up on the waitlist and we'll work through submissions in the order they're received. Some people on the waitlist will be able to buy their ticket directly from this site, others will be paired up with attendees who can no longer attend the conference to buy directly from them.

What's included in registration?

DrupalCon Registration: full conference access February 7-8, sprints on February 9, and lunch, snacks, and coffee all three days
DrupalCon Training: a full day of professional training, as well as lunch, snacks, and coffee
DrupalCon Business Day: a full day of business-focused sessions, networking, and lunch, snacks, and coffee